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Multidisciplinary Care Team has a new name: Care Advocate Team!

Helping you get optimal care

The Banner|Aetna Care Advocate Team outreaches, at no extra cost to eligible members, to those members most in need of extra coordinated care to help them reach their health goals. Whenever possible, they meet face-to-face with members to help improve communication and coordination. Engaging with the Care Advocate Team is your first step to better health.

Working with a care manager can help you more easily navigate the health care system services. We are committed to making your tomorrow better than today by pushing ourselves to find new ways to help you achieve your goals.

Learn more about how the Care Advocate Team empowers members to achieve their health goals by reading this blog post from Banner|Aetna Chief Medical Officer Robert Groves, MD.

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Here are some ways we can help:

  • Helping you navigate a complex health care system
  • Streamlining care and outreach
  • Identifying additional services or programs that could be beneficial to your care
  • Empowering and inspiring you to meet your personal health goals

Our Care Advocate Team consists of nurses, social workers, diabetes health educators and pharmacists who will help coordinate your care and put your needs first.* They work with your primary care providers to help identify any barriers to your care goals and find ways to address them. Your team will help you make sure that your care works for you and will provide you with information regarding effective and affordable treatments. We are committed to helping you get the care you need.

*Members of the Care Advocate Team do not provide medical care to members; instead, they help members get the care they need.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

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Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

98point6® is a registered trademark of 98point6 Inc. Access to 98point6® is not included in all plans. 98point6 is available to members age 1-17 when an adult parent or guardian is also enrolled in the plan.

This material is for information only. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Banner|Aetna. Provider participation may change without notice.

Health insurance plans contain exclusions and limitations.